QIOX, with its partners, offers cloud-based self-ordering platform that supports small and medium-sized businesses in about a hundred countries. Through this, QIOX as smart, scalable and reliable POS hardware helps independent business owners increase the
Whereas hospitality was once the mainstay of the hospitality industry, human contact is now a conscious choice on the part of the guest. People value the opportunity to disconnect, and approach certain forms of hospitality - primarily quick service - as a practical food service rather than a social moment. Because self-service kiosks offer the opportunity to bypass social contact, a large percentage of consumers experience a positive feeling with ordering kiosks.
More time to think = more sales
A self-service kiosk gives people a sense of anonymity. Whereas someone might be embarrassed to order an extra portion of fries from a waiter, that person has no problem placing the order with a robot. In addition, research shows that the physical 'games element' of a touch screen causes people to make hedonistic purchases more quickly. In other words, they order more than they need.
The advantage of data
A self-service kiosk also supports your business in the longer term. It is a computer that continuously collects data from your guests and their orders. Which dishes are most popular? Which items are regularly ordered together? By collecting this data, you as an entrepreneur can optimize your offer on the basis of the wishes of your guests.
A self-service kiosk can ensure that you are just a step ahead of the competition: sales grow on average by 6% in the first year after self-order kiosks are implemented. Be critical about where you implement them, though: it mainly finds connection in quick service restaurants, where people don't go for a total experience. If it's out of place, it's likely to have the opposite effect.
QIOX, with its partners, offers cloud-based self-ordering platform that supports small and medium-sized businesses in European countries. Through this, QIOX as smart, scalable and reliable POS hardware helps independent business owners increase their efficiency, make data-driven decisions, and create an unforgettable experience for their guests.
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